First and foremost, I wanted to take some time to establish whether Ace.com was legit. This was nice and straightforward, as Ace.com ensures that most of the key information is available to you. That said, I did have to do a little digging, as a few pages are still yet to be filled out. Here is all that I found while conducting this latest Ace.com review.
| Owned and operated by |
Full Stop Limited |
| Encryption technology
|
ECDSA Signature with SHA-256 |
| Minimum age requirement
|
18+ (21 in some states) |
| Prohibited states |
Connecticut, Delaware, Idaho, Kentucky, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia -CPA N/A |
After successfully confirming the legitimacy of Ace.com, it was now time to get into it. Here is how things played out.
In this section of my Ace.com review, I want to focus on usability and functionality. After all, you’ll want to make sure that you can filter through games and load things up without it interfering with your playing time.
First, I checked out the desktop site. Here, you are instantly met with blues, whites, and reds, making it fairly easy to spot important headers, text, and thumbnails. A side menu and header full of tabs showcase the key areas, allowing you to check out games, promotions, and more. You will then find the bulk of the site has been designed to provide you with a look at the latest casino-style games.
I found that the layout worked well, but the load times and overall usability varied. I also noticed that a few pages didn’t have the full information available to view.
Nowadays, just about everything has an app. However, you won’t find one just yet over at Ace.com. With this, I headed over to the mobile site to complete this section of my review.
Overall, I would say that the desktop site transferred over well. However, the same pages were missing information, and there was some lag when it came to loading its games and visiting certain areas of the site. Aside from that, I thought that the mobile experience was fair, and the layout had also been modified to make things easier.
Like many social casinos, I found that Ace.com keeps things fairly straightforward when it comes to getting you online. In fact, I found that you can simply follow these steps.
- Visit Ace.com
- Click ‘Join Now’
- Enter your email address and create a password. Click to continue
- Enter your name, country, state, and DOB. Click to continue
- Read and agree to the terms. Click to Continue
- Verify your account and return to claim your welcome bonus
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Step into the action with Ace.com on all your devices
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Play smarter with Ace.com mobile app
Sign-up bonus: Add 7,500 Gold Coins and SC 2.5 spin the Rewards Wheel
After working your way through the sign-up process, you will notice that two new customer offers become available. The first is free, and the second requires you to make a purchase. Both, however, can be claimed without the need to go hunting for an
Ace.com promo code.
- No-purchase bonus:
I wasn’t overly impressed with the no-purchase promo from Ace.com. Although 7,500 Gold Coins + SC 2.5 is enough to get you familiar with things, I feel as though the lack of Sweeps Coins is disappointing. Of course, you can spin the Reward Wheel as soon as you’ve verified your account, allowing you to add a random amount of GC and SC to your virtual balance.
- First-time Gold Coin purchase:
Beyond the free-to-release promo, you’ll find an optional 150% boost available. This is a simple promotion that will add 150% to your initial Gold Coins purchase. Once complete, you’ll also notice that free Sweeps Coins, live chat, and exclusive GC games have been released as an additional perk.
Social Casino Welcome Bonus
50K Gold Coins+
25 SC
T&Cs and 18+ apply
Unlock 7500 Gold Coins +
2.5 SC
T&Cs and 18+ apply
Social Casino Daily Bonus
Spin the Wheel and Win up to 2000 Gold Coins and FREE SC
T&Cs and 18+ apply
Virtual tokens: How to play games at Ace.com
As I am sure you already know, Ace.com operates under a different legal header from real-money gambling sites. This means that you can play casino-style games without spending a dime, but how
exactly
do these virtual tokens work?
-
- Gold Coins:
Your Gold Coins allow you to immerse yourself in the full casino-style gaming experience with fun as your focus. You won’t be able to redeem or withdraw winnings, but you can certainly use your Gold Coins to get familiar with the titles available to you. I found that you can release Gold Coins through promotions; however, there is a clear focus on Gold Coins purchases. Just bear in mind that your chances of landing a winning spin aren’t increased by this.
- Sweeps Coins:
Your Sweeps Coins work in a slightly different way, but still allow you to get familiar with all 700+ casino-style games found at Ace.com. I noticed that only those won through gameplay have the power to be redeemed, and you’ll need to play through these eligible Sweeps Coins once before considering a prize redemption.
Check here below the
Gold Coins Packages
available at Ace.com at the moment:
-
- GC 10,000 + SC 5 for $4.99
- GC 40,000 + SC 20 for $19.99
- GC 100,000 + SC 50 for $49.99
- GC 200,000 + SC 100 for $99.99
Minimum prize redemption limits are set at 100 SC, and you’ll need to pass Know Your Customer (KYC) checks before completing your first. It is also clear that you cannot buy Sweeps Coins directly, but they will be released through ongoing offers.
Social gaming: Enjoy over 700 casino-style games at Ace.com
With an understanding of how to claim virtual tokens, I now imagine most of you will be interested in figuring out where you can use them. So, shall I take you on a trip through the library?
I think you can always tell a lot based on the developers, and Ace.com has its fair share of established names. This means you’ll find popular titles from the likes of Pragmatic Play and Spinomenal, alongside a range of new releases.
That said, the selection of casino-style gaming categories is limited. In fact, you will only find sub-categories of Vegas-style slots. Although 700+ games is competitive, it would have definitely helped with my Ace.com rating to see these spread out over a few different headers.
One thing I did like was that you can find out all there is to know about each casino-style game before getting started, including a look at minimum spins, volatility, and a snapshot.
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Ace.com casino-style games
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Seamless Ace.com slot games
With just 7,500 Gold Coins + SC 2.5 released as part of the welcome bonus, I was really hoping for something extra to help keep things topped up. It seems to me that there is a pretty mediocre list of promotions waiting.
- Rewards Wheel:
The Rewards Wheel is one of the first Ace.com promotions you will come across; however, it is also available every 24 hours. To claim, you just need to log yourself back in and click on the tab from within the main header.
- Social media giveaways:
You can look to enter giveaways on social media at Ace.com, too. Although you aren’t ensured to win any Gold Coins or Sweeps Coins, you’ll notice that you can like, share, comment, and tag your way to more entries. If you do win, additional virtual tokens will be added to your pots.
- Four jackpots:
With each Gold Coin spin, there is the potential to claim an additional win through a mini, minor, major, or grand jackpot. Of course, this is not ensured to drop, but it could add a decent win to your virtual balance.
In this penultimate section of my Ace.com review, I wanted to focus on support. It can often be overshadowed by other areas; however, I think it is crucial to help determine the type of social casino you are joining.
Over at Ace.com, I would say that I wasn’t disappointed but I wasn’t overly impressed, either. You will find email, live chat, a hotline, and FAQs; however, only half are accessible to all. The FAQs allow you to figure out issues yourself, and emails are returned within 12 hours. Live chat is then only accessible to those who have made a Gold Coin purchase, and the hotline is focused solely on purchases and redemptions.
| Customer Service |
 |
| Available Languages: |
English
|
| Email: |
support@ace.com
|
| Telephone: |
+1 (424) 414-2416
|
That brings my latest Ace.com sweepstakes casino review to its close. In truth, I’m on the fence with this one. I think it ticks a lot of safety and security boxes, offers a fair casino-style gaming library, and provides a relatively user-friendly experience from the off. However, there are a few crucial areas where Ace.com falls short.
For instance, I wasn’t a fan of the higher prize redemption limits or the fact that most support options and additional perks are aimed at those who purchase Gold Coins only. I also think that more needs to be done about the size of the sign-up bonus before I could consider this one as a top spot. Instead, I think Ace.com is deserving of its mid-table position.
Yes. Ace.com is considered a sweepstakes casino, meaning it operates a free-to-play model that is deemed legal in most US states.
No. You won’t be playing or winning cash at Ace.com. You can look to use your bonus Sweeps Coins to enter a promotional style of play, though. Additional Sweeps Coins can then be won, played through, and redeemed when you have 100 SC in your account.
Over at the Ace.com sweepstakes casino, I found that you can contact the team through email, and live chat. However, it is worth bearing in mind that the 24/7 live chat is only available to those who have made a GC purchase.
