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Bitcasino Review & My Personal Experience 2024: Is Bitcasino Safe?

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Bitcasino.io
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  • Hundreds of top-quality slots
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  • Regular tournaments
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User Reviews

With an increasing number of bettors turning to cryptocurrencies for fast and convenient payments, there’s never been a better time to conduct an in-depth Bitcasino review.

Making full use of blockchain technology, Bitcasino offers the full suite of slots and casino favourites, with a packed live casino and a growing collection of Crash-style games too. I discovered speedy payments, helpful customer support and some ongoing rewards that could boost your bonus offers too.

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Bitcasino: Pros & Cons
  • Over 2,500 slots and table games
  • Tournaments and player rewards
  • Wide choice of crypto payments
  • 24/7 customer support
  • No iOS app available
Payment Methods
Skrill
Neteller
Paysafecard
+
License
Curacao
Company
mBet Solutions NV
Founded
2019
Website
bitcasino.io
Available Languages
EN
ES
+
Customer Support
Live Chat, Email Support
Email
s@bitcasino.io
Phone
-"1800 990 907 "
Software Providers
Microgaming
Wazdan
NetEnt
+
Number of Slots
4246
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.5/5
  • Usability, Look & Feel
    4.6/5
  • Payment Methods
    4.3/5
  • Customer Service
    4.5/5
  • Licence & Security
    4.2/5
  • Rewards & Loyalty Program
    4.2/5
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 17.04.2024
Fact checked by: Adan Cabal

Every day is a bonus opportunity at Bitcasino

There’s no special Bitcasino bonus code required at the time of writing, since the platform doesn’t believe in making any grand gestures as new customers sign up. That shouldn’t be a cause for concern though – as my Bitcasino review goes on to explain, the promotions and rewards are plentiful, so you can always expect some extra boosts to your gaming bankroll.

How to sign up to Bitcasino

Registering with a crypto casino tends to be quicker and easier than when using fiat currencies, so getting started at Bitcasino only takes a few moments. You can sign up via:

  • Email
  • Google
  • Facebook
  • Line
  • X (formerly Twitter)
  • Telegram
  • Apple
  • Ton Keeper
  • Metamask.

You’ll need to add a few extra details, including your date of birth, username and password, but once you’re confirmed that you’ve read the terms and conditions, you’re ready for your first Bitcasino login, followed by an initial deposit and the selection of your first game.

Bitcasino is designed to be easy to use

One of the first points I noted during the course of my Bitcasino review is the excellent layout. This is a platform designed to be viewed across multiple screen sizes, with superb navigation that you won’t even have to think about. I found it easy to get to whichever part of the site I wanted within a couple of clicks at most, which is just as it should be –  if only more online platforms would take note!

Bitcasino was one of the first crypto casinos

Bitcasino is owned and operated by Moon Technologies B.V. which has been busy updating the online betting world to operate using cryptocurrencies. The casino platform started as it means to go on, helping itself to a nomination in the 2016 Rising Star category at the EGR Awards. Further awards have followed, along with sister sites dedicated to live games and sports betting powered by crypto. It may be a while before we all get to see any Bitcasino sport reviews, but there’s a link at the bottom of the menu if you’d like to explore the separate, sportsbook platform.

Bitcasino aims to provide a fair and responsive service

It’s nearly always the case that casino fans take the time to write negative reviews, with very few satisfied customers reporting back on positive experiences. So I wasn’t altogether surprised to find a mixed bag of Bitcasino reviews left by current and former players. Digging deeper, many of the complaints come from players who have quite clearly breached the site’s terms and conditions.

I noted that members of the customer support team take time to respond to player reviews, explaining what’s gone wrong where reviewers have left identifying information. I feel it’s a strong point in their favour that they take the time to seek out the necessary information and reply to individual comments, as it’s something not many online casinos tend to do.

Bitcasino is all about the player experience

All online casinos claim to put the player first, but my Bitcasino review discovered this platform really does aim to go that extra mile. There are regular tournaments to take part in, which is perfect for competitive types. And there are occasional opportunities to visit the Bitcasino Metaverse, where you can interact with other players in the virtual casino world. It’s an innovative step, which I suspect we’ll see being developed even further over the coming months.

Android Bitcasino app now available

Bitcasino has been optimised for mobile use, so you don’t need to download anything at all to play games on the platform. But the new Android app is now available directly from Bitcasino, giving full access to all the games and features from the website. There’s an iOS app currently in development, but until then you can easily add the site to your home screen for instant gaming opportunities.

A choice of payments at Bitcasino

As you’d expect from its name, Bitcasino supports Bitcoin, but it also allows deposits and withdrawals in a number of altcoins, including Ethereum, Dogecoin and Tether – which is a stablecoin tied in with the value of the US dollar. It’s also possible to use your card or eWallet to deposit via Onramper, which converts your payment to crypto and directs it straight to your Bitcasino wallet.

The minimum deposit equates to around USD 0.25, which is much lower than you’d ever find for fiat currencies. There’s no maximum withdrawal, but I noted during my Bitcasino review that withdrawals are usually capped at 20 BTC or equivalent per week.

Customer support that’s available around the clock

If you’re ever in need of any assistance at Bitcasino, just head for the Help Centre, which is packed with useful information. If you can’t find the answer to your question there, or if you still need further support, you can get in touch with the customer service team 24/7 by email or via live chat – with priority access for VIP Club members.

Bitcasino is licensed and secure

Bitcasino was one of the first licensed crypto casinos to launch online back in 2014, and it’s continued to maintain its Curacao licence ever since. Bitcasino is legit in numerous countries, taking care to ensure player data is securely encrypted using state-of-the-art technologies.

Bitcasino is prohibited in the following countries

Every region has its own laws relating to online casinos and the use of cryptocurrency. At the time of putting together my Bitcasino review, the following regions don’t have access to this platform:

  • USA
  • Uk
  • Australia
  • Germany
  • Netherlands
  • France
  • Belgium
  • Malta
  • Afghanistan
  • Estonia
  • Iran
  • Lithuania
  • Myanmar
  • North Korea
  • Syria
  • Yemen

Loyalty and VIP rewards available

My Bitcasino rating may have dropped a few points for the lack of an introductory bonus, but it’s gained them back again thanks to an interesting loyalty programme that everyone gets to take part in. Depositing funds and playing games awards Loyalty Points, known as LP, and the more of them you have, the sooner you start to progress up through the 7 levels.

Player rewards at Bitcasino come with absolutely no wagering requirements, so you only need to use them once to be able to claim any winnings. You’ll receive LP for:

  • Joining the Loyalty Club
  • Activating any Casino Boosts you receive.
  • Opting in for promotions.
  • Taking part in tournaments.

Look out for Loyalty Points Multipliers, that increase as you climb the levels, adding extra value to your LP collection. There are time-restricted Boosts too, which increase the value of wins during the time that they’re active.

An invitation-only VIP Club

Bitcasino clearly wants to become one of the best Bitcoin VIP casinos with a couple of special attractions for casino whales. Look out for the High Roller room, packed with games usually reserved for the VIP players at land-based casinos. But that’s not all you can expect if you have your eye on becoming a very special Bitcasino customer.

The VIP Club is within reach once you reach Hero level in the Loyalty Club. You’ll need to wait for your exclusive invitation, which unlocks tailored bonuses and the services of a dedicated account manager. You can also expect to benefit from:

  • Weekly bonuses.
  • Birthday gifts.
  • 24/7 priority customer support.
  • Unlimited deposits and withdrawals.
  • Exclusive tickets to major global sporting events.

Software from leading studios at Bitcasino

An essential part of my Bitcasino casino review saw me taking a deep dive into the range and quality of software providers represented in the gaming catalogue. I’m always worried if I don’t recognise any of the developers – and there are a few that I certainly don’t particularly rate, so this can really be a make or break aspect of our overall enjoyment of the casino experience. It’s important to note that the variety of developers and games varies according to your jurisdiction, so there may be restrictions in some countries.

I’m happy to report that my review of Bitcasino quickly shone a light on some of my favourite gaming studios, including Pragmatic Play, Hacksaw Gaming and OneTouch. I was also delighted to see NetEnt, Betsoft and Relax Gaming well represented, as well as a broad collection of games from the up-and-coming ELK Studios. And if you’re a fan of some of the most cutting-edge online casino games around, you’re going to appreciate Bitcasino’s partnerships with Spribe, BGaming and Turbo Games, amongst others.

Thousands of high-quality games to explore

I tend to make for the slots lobby whenever I’m testing out a new online casino, so that was my first destination when researching my Bitcasino review. But once I’d got a few spins of The Dog House out of the way, I turned my attention to the entire game selection, finding something to suit absolutely every casino player. These are some examples of what to expect:

  • Slots: Wild Coyote Megaways, 2 Wild 2 Die, Gates of Olympus, Money Train 4.
  • Jackpot slots: Divine Fortune, Mega Joker, Unicorn Reels.
  • Roulette: American, European, Lightning.
  • Blackjack: Classic, Infinite, Lightning.
  • Baccarat: Speed, Pro, High Roller.
  • Video poker: Texas Hold’em, Russian, In Between.
  • Crash games: Aviator, Plinko Rush, Alien Hunter.

This list doesn’t do the Bitcasino game catalogue any justice though, as it really is huge. There are well over 70 variants of Blackjack, and roughly the same for Roulette. I stopped counting when I reached 60 different games of Baccarat, so I think it’s fair to say there’s an abundance of choice!

An extensive collection of live casino games

Although it’s not particularly unusual to find a few live crypto casinos, it’s no exaggeration to say that Bitcasino really does have this market well and truly covered. This is easily the biggest collection of live dealer games I’ve come across at any cryptocurrency betting site, so Bitcasino is the place to be if you’re looking for the Las Vegas experience without the expensive price tag. You don’t even have to leave your home to enjoy live casino games played out in real time, with wagering points to suit all experience and risk levels.

Bitcasino supports responsible gaming

One of the big attractions of a crypto casino is the lack of limits, which are usually imposed by payment providers, rather than the casinos themselves. That requires extremely careful bankroll management, so I made sure to check out what support is available as part of my Bitcasino review.

If you need to take a step back from your casino gameplay, reach out to the dedicated support service at safergaming@bitcasino.io.  In addition to guiding you towards helpful resources, they can suspend your account for a minimum period of 24 hours, giving you time to cool off. You can also choose to self exclude for one of the following periods:

  • 1 week
  • 1 month
  • 3 months
  • 6 months
  • Permanent self exclusion.

Bitcasino summary and conclusion

Having spent a great deal of time checking out the gaming options at Bitcasino, I can’t help but be impressed. As a slots enthusiast, I’ve been delighted to find such a huge variety of games, including plenty of my favourites, such as Starburst and Sweet Bonanza. If table games are more your style, you won’t be disappointed by the number of options available – and they’re all accessible to play on PCs, laptops and mobile devices, for a seamless gaming experience.

Not only is Bitcasino legit, but it really does its best to anticipate the needs of its customers and respond accordingly. With Loyalty Points to collect and some excellent bonuses on offer, along with tournaments – and even a glimpse into the Metaverse for some players – Bitcasino is well worth a visit to see whether it could be your new favourite online destination.

Bitcasino review FAQ

🔒 Is Bitcasino safe?

Yes, according to the findings of my comprehensive Bitcasino review, this is a safe and reputable online casino – and it comes packed to bursting with thousands of top-quality games. I’ve been looking into the crypto payment options, the customer service contact details and much, much more – including details of the loyalty programme.

🔎 Is Bitcasino legit?

Bitcasino is licensed and regulated to operate in a number of jurisdictions, with the restricted regions highlighted here in my detailed review. I’ve checked out the user experience, player rewards, available games and customer support operating hours. Whatever you need to know about Bitcasino, you’ll find the answers right here at GameChampions.com.

👀 Is Bitcasino the best online betting site?

That depends on what you’re looking for in your online casino experience, but my Bitcasino review makes the ideal starting point. Whether you want to know the games you can play at Bitcasino or whether Betway is legit, you can rely on GameChampions.com to have reliable and up-to-date information.

Conclusion of this Bitcasino review

I expect you hardly need me to spell out just how much I’ve enjoyed rating and reviewing Bitcasino, which comes packed with enough games to satisfy even the most particular of gamers. From the casual slots player through high-roller blackjack enthusiasts, I’m confident there’s something here to suit you, regardless of your mood, your attitude to risk or the elasticity of your bankroll.

I’d have liked to see player controls that allow us to set limits on our deposits and session times, but I’m satisfied from my Bitcasino review that the dedicated support team is on hand to help with responsible gaming requirements.It would be nice to see an iOS app appearing in the near future too, since it’s an option that some players like to have. All the same, the mobile-optimised website makes gameplay accessible to all of us – so if you’d like to power your account using crypto, Bitcasino needs to be on your radar.

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Casino
Bitcasino.io
Favicon
Rating follows
  • Hundreds of top-quality slots
  • Huge collection of live dealer tables
  • Regular tournaments
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Adan Cabal
Editor - Esports Journalist
Alex Cabal
Editor - Casino Expert
Angel C. Noriega
Editor - Responsible Gambling

Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.

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