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Why Is My Fanduel Account Suspended? Get Help with Your Account & Unsuspend Quickly

Last Updated on 25.06.2024
Fact checked by: Alex Cabal

Fanduel is one of the leading DFS platforms in America. But, it’s not uncommon to see a Fanduel account suspended with their strict requirements due to licensing and legislation in the US.

If this has happened to you and you’re wondering ‘why is my Fanduel account suspended?’. There could be a number of different reasons that have caused this. Join me as we take a closure look at the causes of this problem and how you can rectify it.

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Why did my Fanduel account get suspended?

If you’ve recently tried to return to your Fanduel account only to realise your account has been suspended, you’ll likely be wondering “why did Fanduel suspend my account?”. Well, there’s likely a simple explanation to this and in most situations you will be able to get your Fanduel suspended account unlocked. Fanduel typically suspend accounts for any one of four reasons; suspicious activity, self-exclusion, account verification failure or using a VPN

Reason for Account SuspensionAbility to Recover Account
Suspicious ActivityYes, after securing account
Verification IssuesYes, after verifying account
Self-exclusionYes, after waiting the exclusion time period out or re-activating
Using a VPNNo

How to get my Fanduel account unsuspended?

The process of getting your Fanduel suspended account unlocked will be different depending on the reason it was suspended in the first place. Below you can find an explanation why the suspension happens for each of the four reasons, followed by the steps you need to take to ensure the account gets unlocked successfully.

Suspicious activity

You may have one day tried to log into your account only to receive the following alert: “Fanduel account suspended due to suspicious activity”. This is usually through no fault of your own, which can make it a frustrating experience for players. However, this safeguarding process is vital in order to maintain the security of all Fanduel accounts. As the account will be locked for suspicious activity if Fanduel believes someone is trying to hack your account.

To get your account unsuspended you will need to secure your Fanduel account. This typically only requires you to change your password to secure the account. Although, in more serious circumstances where your account has been hijacked you may be required to provide additional verification to Fanduel.

Verification issues

When players ask me how long does fanduel suspend accounts, one of the most uncommon reasons they’ve been suspended is usually the verification process. As this is a really simple and easy process to complete, especially if you’re a more experienced gamer. However, it does still happen from time to time, but luckily it’s normally an easy fix.

To get your Fanduel account unlocked after a failure in verification simply re-upload all of the required verification documents. If you are having trouble doing this then you can reach out to a member of their support team or read their full verification guide.

Self-exclusion

A self-exclusion process is important to ensure responsible gaming, it allows users to voluntarily exclude themselves from the gaming provider. When you self-exclude from Fanduel, your account will be locked for a minimum of one year. If you want a shorter period then you can request a timeout from their support team.

The simplest way to get your account unlocked from self-exclusion is to just let the time limit run out. However, if you feel that time is too far into the future, then you can reach out to Fanduel support and start the reactivation process.

Using a VPN

Licensing and regulation is different in every State across the US, as such not every state has legalized online sports betting and DFS. However, in an attempt to bypass these state level restrictions some players will use VPNs to access the sites from a legal state. This is highly unethical and can lead to serious consequences such as Fanduel permanently banning your IP address. This is not something that you will be able to get your account unlocked for if you are caught. So be sure to check out if Fanduel is legal in the state you live in.

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Pros and Cons of the Fanduel suspension process

It can be really easy to overlook factors such as the suspension process when picking out a provider. For many of us it’s often a much smaller consideration, even the most experienced of gamers tend to just look at big factors such as bonuses and game selection. However, it’s important to know if your gaming provider takes this stuff seriously, so here’s a list of the pros and cons behind the Fanduel suspension process:

fanduel main
  • Fast response times
  • Promotes responsible gaming
  • Strong security and privacy protection
  • Potential for permanent suspension
  • Inconvenience caused when account locked

Is Fanduel worth playing?

Fanduel is an excellent sports betting and DFS provider, but you’ll already know this if you’ve read my dedicated Fanduel review. Although, as always please make sure you have done your research and checked that Fanduel is legal in your state. I’ve already mentioned multiple times that you’re not permitted to use Fanduel if it’s not legal in your state and the use of a VPN can lead to permanent account suspensions, so please avoid this at all costs.

Beyond that, Fanduel is worth playing at because it has such a wide variety of markets. Additionally, the user interface is so simple and easy to use, which makes for a perfect pairing. As it’s easy to find your favourite sports and pick out the predictions that interest you the most. Furthermore, Fanduel features a wide variety of welcome bonuses and additional on-off promotions that are frequently updated. We won’t dive into them all here, but you’ll be able to find them at our Fanduel review. Also, Fanduel offers a wide variety of payment methods that are easily accessible to US citizens. There are only a few banks that block Fanduel payments and for the most part you’ll always be able to find a payment that suits you, whether it be Paypal, bank transfer, or other methods. Finally, the customer support options at Fanduel are truly top tier, you’ll be able to make use of their Live Chat, Email service and Support Tickets.

Final thoughts on dealing with Fanduel account suspensions

Fanduel implements strict account suspension measures due to regulatory compliance. Whether for suspicious activity, verification issues, self-exclusion, or VPN use, understanding these reasons is crucial. While most suspensions can be resolved through appropriate actions like securing the account or waiting out self-exclusion periods, VPN use can lead to permanent consequences. Despite inconveniences, Fanduel’s process prioritizes security and responsible gaming, with responsive support ensuring transparency throughout.

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Fanduel account suspended FAQs

⏲️ How long does it take for Fanduel to unlock your account?

There is no set time frame as each suspension is unique and has its own set of circumstances. In some cases it will also depend on how fast you are able to respond to the situation yourself. For example, if your account has been locked for verification reasons then you will need to collect and submit the relevant documents. The faster you can provide this information the faster Fanduel will be able to unsuspend your account.

❓ How long does fanduel suspend accounts for?

Fanduel suspension times can range drastically, anywhere from a few hours to permanent suspensions. If you’ve been caught using a VPN then you’ll likely receive a permanent suspension. However, suspicious activity account suspensions can usually be resolved in a few hours or days.

💰 Do Fanduel have any promotions?

Yes, you’ll find various Fanduel promo code offerings available to new customers. Fanduel runs a wide variety of welcome bonuses and promotional offers that players can redeem during their time at this provider. Although, they do frequently make changes to them, to update them and keep them fresh, so be sure to check them out here at Game Champions.

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