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Ice Casino Review & My Experience 2024: Exploring Casino Safety and Features

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ICE Casino
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Rating follows
  • Up to $/€1,500 and 270 free spins for new customers
  • Regular cashback for frequent players
  • A massive selection of software providers
ICE Casino Bonus
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T&Cs apply, 21+
Details
User Reviews

Welcome to my Ice Casino review, where I’ll be diving head-first into the wagers of one of the coolest online gambling sites around. When you first take the plunge, there are two welcome offers up for grabs.

After you claim your $/€25 no deposit promo, you can claim a bonus match on your first four deposits. If you’re a high roller, there is a next-level bonus as well as a stellar VIP program to suit you. Into competitive gaming? Then you need to check out the prize tournaments and climb up the leaderboard.

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Ice Casino Casino Pro Contra
Ice Casino: Pros & Cons
  • No deposit and first deposit welcome offers
  • Exclusive high-roller bonus
  • Cash prize tournaments
  • Hall of Fame
  • No online sports betting
Payment Methods
Skrill
Neteller
Paysafecard
+
License
Curacao
Withdrawal
1 – 5 Days
Company
Brivio Limited
Founded
2013
Website
icecasino.com
Available Languages
EN
ES
+
Customer Support
Live Chat, Email Support
Email
support@icecasino.com
Verified by
GamCare
Software Providers
Absolute Live Gaming
Amatic Industries
Amusnet Interactive
+
Number of Slots
4258
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.3/5
  • Usability, Look & Feel
    4.3/5
  • Mobile App
    4.3/5
  • Payment Methods
    4.7/5
  • Customer Service
    4.6/5
  • Licence & Security
    4.3/5
  • Rewards & Loyalty Program
    4.3/5
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 12.07.2024
Fact checked by: Adan Cabal

Ice Casino review - Bonus offers

If there’s one thing that grinds my gears in the world of online casinos, it’s scammy bonus offers that promise the world only to trip you up in the small print. Fortunately, there’s none of that with the Ice Casino bonus code.

As a new player here, you can claim two bonus offers:

  1. $/€25 no deposit bonus
  2. Up to $/€1,500 and 270 free spins

How to sign up to Ice Casino – Step-by-step

I’m pleased to say that Ice Casino is a legit site with a straightforward signup process. There are no over-complicated forms or unnecessarily lengthy waits to get verified.

You can choose to sign up with your email address or phone number, here’s how it works:

  1. Load the Ice Casino website
  2. Click the “Signup” button
  3. Enter your email or phone number
  4. Create a secure password
  5. Select your preferred currency
  6. Confirm that you are aged 18+
  7. Consent to promotional emails and messages (optional)
  8. Click the box if you have a promo code (Optional)
  9. Click the “Signup” button at the bottom of the page
  10. Verify your account via the email/SMS link

Alternatively, you can register using your account on one of the following platforms:

  • Google
  • Facebook
  • X/Twitter

Usability, look and feel of the Ice Casino site

The extremely fast signup process marks the start of what continues to be a very user-friendly experience. The homepage of the site is very neatly laid out with white and light-blue brand that is consistent with the ice theme.

In the top right-hand corner of your screen, you can find the “Deposit” button as well as account information, including your VIP level progress bar. Across from that, there are tabs from where you can access important areas of the site.

Overall, Ice Casino is a legit online gambling site that does the basics extremely well. There aren’t any flashy or fancy features, but to be honest, I don’t mind this. What you have here is an easy-to-navigate platform that doesn’t bug and is more than fit for its purpose.

Review: Ice Casino’s background

It’s a sad reality, but the world of online casinos is plagued with scam sites that often give the good ones a bad name. This makes it extremely important for experts like me to do our due diligence so that we can help you sift out the scams and find the diamonds in the rough.

Fortunately, I found that Ice Casino is a legit product that is owned by Brivio Limited, a company with bases in Cyprus and Curacao. Brivio has four other online gambling products as well as Ice Casino, all of which are safe and secure.

Moreover, they are highly rated by experts like myself. For example, two of Brivio Limited’s betting sites – GG.Bet and Vulkan.bet – are in my top Canada bookmaker list for 2024.

Reputation – Ice Casino is legit

As my description of the parent company background alludes to, Ice Casino has a strong reputation among us in the industry. However, I tend to value player experiences above what the insiders say.

It might be a bit of a tired cliche, but the customer is always right, and fortunately, the current players paint a good picture of Ice Casino on the whole. It has an 8.8 player rating on AskGamblers, with over 120 reviews, which is a decent sample size.

Considering the size and scale of the company, the fact that its score surpasses the overall Betway ratings is very impressive. Having tested the site extensively myself, I can confirm that this reputation is warranted.

Player experience – Seamless for all experience levels

In my time testing and reviewing online casinos, I tend to find that the good ones fall into one of two camps:

  1. They are user-friendly for new and intermediate players but lack extra features for experienced players
  2. They have plenty of features for experienced high-rollers but are a bit too complex for new users

Ice Casino is one of the few suits I’ve come across recently that strikes a good balance in terms of player experience. For new players, the sign-up and first deposit process is straightforward, and everything in your account is clearly labelled.

Meanwhile, for high-rollers with bigger budgets, there is a larger welcome offer available and it is very easy to track your VIP progress. Moreover, there are big-money-prize tournaments as well as the Hall of Fame leaderboard.

Ice Casino review - The mobile site

One of the reasons why I feel that 22Bet is legit is because of the mobile app. Sadly, Ice Casino lacks an official downloadable app, however, there is a mobile-optimised website that more than does the job.

The mobile site is consistent with the desktop version, only with all of the usual adjustments. For instance, certain menu bars are condensed into dropdowns and game graphics are displayed two to a row instead of four.

Overall, I found that the website looks and feels just like an app, only without the need to download any software. Above all else, I found the app to be very consistent. That is to say, it appears to be updated regularly and I rarely counter slow loading times or bugs.

Payments - Making deposits and withdrawals

On the whole, I can confirm that Ice Casino is legit when it comes to payments. You can start the process by clicking on the green “Deposit” button at the top of your screen.

Before making your first deposit, you will need to enter the following info:

  • First name
  • Last name
  • City
  • Phone number
  • Gender
  • Date of birth
  • Country

Once that’s done, you can deposit a minimum of $/€10 using the following payment options; Visa, Neteller, Mastercard and more. Ice Casino won’t charge you any additional fees, but your bank or payment provider might.

My Ice Casino review of the withdrawal process

We all want instant gratification in the modern world, and there’s nothing more frustrating than an online casino that simply doesn’t want to let you take out your winnings. At Ice Casino small withdrawals of $/€500 or less are quick.

Approval should take no more than 12 hours (usually quicker in my experience) to approve after which the payment will be cleared within two business days. For larger withdrawals, this process might take up to five business days.

As long as you wager your deposit in full, your withdrawal is free. If you don’t wager your deposit, there is a 20% fee, but this is easy enough to avoid.

Customer service - Helpful and responsive

As things stand, the customer service at Ice Casino is legit, but improvements could be made. The quickest way to get answers is via the live chat, which you can locate at the top-right of your screen.

This opens as a widget in the bottom-right corner of your screen and you can type your question into the bottom. If your question can be matched to an FAQ article, these answers will be listed first. If not, you will be directed to a customer service operator.

Like most of you, I generally find customer service bots to be a pain in the backside. However, I actually found that Ice Casino uses a decent mix of AI bots and human customer service agents.

If you can put up with a slower response time, you can email customer service directly to get human attention straight away. Additionally, you can find a message inbox at the top of your screen where the Ice Casino team will reach out to you.

Licence and security - Ice Casino is safe

Ice Casino is a legit gambling site with a Curacao eGaming licence and a second HQ base in Cyprus. Additionally, the platform is protected by McAfee security and is tested by eCOGRA every year, so you know payouts are fair.

On top of that, I found that the site is EM Group-verified and utilises the FS AntiFraud Tool. Overall, this means that your data and funds are safe and secure when playing at this online casino.

Ice Casino review – Prohibited countries

As is the case in my mBit sport review – an operator also with a Curacao licence – the list of Ice Casino prohibited countries includes some high-profile locations. Players in countries like the UK, USA and other parts of Western Europe cannot access the site. Additionally, players in Russia, Ukraine and Serbia are restricted.

Ice Casino loyalty program

Proper VIP and loyalty programs are becoming something of a dying art in the online casino world. However, Ice Casino is legit and is keeping them alive. Every $/€2.50 that you spend in the online casino (exclusive live dealer games) earns you one loyalty point.

You can track your loyalty status via the progress bar that you can reveal by hovering your cursor over your account profile icon in the top-right corner of your screen. At first, you can move through five standard loyalty levels, from Beginner to Professional tier.

After that, there are five VIP tiers – VIP Bronze to VIP Diamond. The loyalty perks include improved points-to-currency exchange rates, reloads, cashback and birthday bonuses.

Software - Over 80 providers

I found games from more than 80 software providers, which is astounding when you consider that some casinos online barely have 80 games. However, Ice Casino is legit in its attention to quality as well as quantity.

Here you will find slots and table games from some of the biggest names in the igaming industry. Some of the software suppliers that you might recognize include Pragmatic Play, Play ‘N’ Go, and NetEnt.

As a result, you can expect high-spec and well-performing games with quick loading times. On most games, save for live dealers, the gameplay is specific to you, which is handy if you need to leave your Ice Casino tab as the game will pause automatically.

Ice Casino review - Massive game portfolio

As you would probably expect from a site with over 80 software providers, the game portfolio at Ice Casino stretches well into the thousands. Naturally, the vast majority of these games are slots, with standouts including classics such as Sweet Bonanza, Sugar Rush and Hold the Gold.

However, there is also a substantial selection of table games (blackjack, roulette etc.) and video poker. I was also pleased to find that this is an online casino that’s in touch with the modern world. The highlight of the entire “Game Hall” at Ice Casino is the “Instant Games” range, which includes Aviator, JetX, Pilot and Mines.

Live casino - Hundreds of live dealers

The problem with regular online casinos is that the experience can lack the real-time excitement and social factors that come with playing at a land-based casino. However, this can be replicated (to an extent) by playing live dealer games online.

When testing the site for my Ice Casino review, I found hundreds of games where a live dealer is live-streamed straight to your screen. As well as the classics, such as roulette, craps and blackjack, there is also a series of live game shows, such as Crazy Time and Deal or No Deal.

High-rollers are catered to here via the large selection of VIP tables with higher minimum entry limits. The slight downside here is that money spent on live dealer games doesn’t count towards your loyalty points.

Limits - Low and high

If you are a casual player who’s working with a small bankroll, you can make the coin value just $/€0.01 on most slot games. You can wager a minimum of 10-20 coins per round, giving you low limits of just $/€0.10-0.20 per spin.

At the other end of the scale, there are VIP tables with five-figure maximum bet limits and three-figure minimums to give you that high-roller exclusivity.

As is the case on all legit gambling sites you can set your own personal deposit, wagering and loss limits to control your spending.

Ice Casino casino review - Product summary and conclusion

What this platform offers is a dedicated and streamlined online casino with no restrictions. Too often, online casinos offer sports or poker as a means of appealing to a wider audience, but they often wind up being inferior products that distract from the flagship offering.

Ice Casino offers a vast and varied selection of quality slots and games, including provably fair games and live dealers. Moreover, there are plenty of regular promotions that can enhance your overall experience.

Ice Casino Review FAQ

⚖️ Is Ice Casino legit?

Yes, Ice Casino has a valid Curacao eGaming licence, making it a legitimate online gambling site. Additionally, it has been tested by eCORGA and verified by the EM Group. Moreover, it uses McAfee security and other measures to keep you and your funds safe.

🗓️ How long does it take to withdraw from Ice Casino?

Withdrawal of $/€500 or less at Ice Casino will be approved within 5 minutes and 12 hours. After that, it will take up to two business days to receive your funds, depending on your payment solution of choice. Larger withdrawals might take a little bit longer on both fronts – up to 24 hours approval and five-day processing. 

🤔 Is Ice Casino trustworthy?

Ice Casino has an 8.8 rating from players on AskGamblers, suggesting that it is a trustworthy site. There are some negative reviews, but they are mostly from players who have lost money fair and square. Check out my Ice Casino sport review here at GameChampions.com for further information.

Conclusion - My final Ice Casino rating

These days, a lot of gambling sites are trying too hard to be innovative to try and cut through the noise of a crowded market. Ice Casino, on the other hand, is one of the few online casinos that has managed to motor along fine by doing the basics right.

Rather than gimmicks or fancy features, the USP of this platform lies in its wide-ranging appeal and suitability. The user-friendly platform and low deposit minimum make it great for new and casual players. Meanwhile, the high-roller welcome offer and loyalty program is ideal for all of you high-stakes players out there.

User Reviews for ICE Casino

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ICE Casino
Favicon
Rating follows
  • Up to $/€1,500 and 270 free spins for new customers
  • Regular cashback for frequent players
  • A massive selection of software providers
ICE Casino Bonus
-
T&Cs apply, 21+
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Editor - Responsible Gambling

Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.

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