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Metaspins Review & My Experience 2024: Exploring Casino Safety and Features

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User Reviews 2

My Metaspins review is a busy place, covering pros and cons, sportsbook and casino action, and many key topics including customer service and licensing information. I’ll also explain how to sign up there.

Metaspins is a leading crypto betting site catering to both sports fans and casino players. I’ll review both areas, along with explaining how user-friendly and well designed the site is. I can provide a blueprint to your first foray into this site, so let’s get underway, shall we?

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Metaspins: Pros & Cons
Metaspins: Pros & Cons
  • Provably Fair crypto games
  • 40+ game studios
  • Many popular sports
  • Live betting
  • Many prohibited countries
Payment Methods
Bitcoin
Ethereum
Binance Coin
+
License
Curacao
Company
Metaspins N.V.
Founded
2022
Website
metaspins.com
Available Languages
EN
DE
+
Customer Support
Email Support
Email
support@metaspins.com
Software Providers
NetEnt
Microgaming
Pragmatic Play
+
Number of Slots
6296
Overall Rating
  • Bonus Offers & Free Bets
    4.3/5
  • Usability, Look & Feel
    4.3/5
  • Mobile App
    4.4/5
  • Payment Methods
    4.1/5
  • Customer Service
    4.4/5
  • Licence & Security
    4.2/5
  • Rewards & Loyalty Program
    4.1/5
Brian Newman
21.05.2024
I take back my prior review
"I cannot amend my prior review so I’m leaving this second review. I take back what I said as MetaSpins customer service listened to ..."
Brian Newman
18.05.2024
MetaSpins won’t pay out big wins
"Good game selection"
User Rating
3.0/5
2 User Reviews
5 Stars
50.0%
4 Stars
0.0%
3 Stars
0.0%
2 Stars
0.0%
1 Star
50.0%
Last Updated on 31.10.2024
Fact checked by: Angel Cabal

This Metaspins review reveals more about bonus offers

If you want the full lowdown on bonuses at their site, you can hotfoot it across to the Metaspins bonus code review. This gives you the facts on bonuses, current codes you might need, and more.

Here, though, I can tell you there are separate offers for the sportsbook and casino portions of the site. I should also point out the existence of banners here at GameChampions.com, since Metaspins welcomes people from many countries. You should see the offers relevant to where you are. I did like the separate sports promo area, making it simpler and quicker to access those offers, with casino deals available in the main promotions section of the menu. All good news there, don’t you think?

Follow my steps for signing up at Metaspins

Landing at Metaspins immediately put a signup box in view for me. I suggest you check the relevant promos on offer before securing your Metaspins login, as there should be a different one for the casino compared to the sportsbook. Here are the basics for joining though:

  • Enter your email and password in the box provided
  • Make sure you fulfill the minimum requirements for a secure password as given on screen
  • Tick the box to confirm you’re not a robot
  • Hit the signup button
  • You can then opt into your chosen offer

How did I navigate the site? Is it easy to do?

Usability isn’t the first thing I ever think of when compiling a review like this Metaspins review, but it always proves to be crucial. It doesn’t matter whether I’m betting on the US election or looking for another slot game to play, I want to be able to move around with ease. And I can at Metaspins.

The homepage provides a few insights for starters:

  • Welcome offers
  • Access to sports and casino via the menu
  • Available crypto methods to use
  • A link to their support chat

That’s just scraping the surface too – I could get around with ease even before I decided to sign up. Indeed, just scrolling down the homepage gave me some info on much of the site, without going near that menu. I discovered some of the famous game studios providing the games, and had a look at their community features. It’s all good for starters at Metaspins.

Checking out the background of Metaspins

My Metaspins review wouldn’t be complete without doing a little detective work. It turns out the site launched into the world of crypto betting in 2022, so whenever you read this, it hasn’t been active for that long. This makes it all the more impressive that it’s made a name for itself in that time. I couldn’t find an ‘about us’ page anywhere, but the extent of the info provided in their T&Cs, along with other pages and information on the site, confirms that it’s a fine place to check out.

How has Metaspins built its reputation since it launched?

Good question – the reputation of a site can make or break its success, so I was curious to know how the site fared in this manner. Trustpilot is the usual source of reliable data to access, and provides plenty of positive experiences from customers. I did note a few negative ones – often involving payment – where Metaspins responded. Oftentimes, issues seemed to come from sending money to the incorrect wallet address, and that’s something they warn against in their terms and conditions. I would say they’re there to help if you run into any issues, but make sure you get the wallet address right whenever you use it.

What was my player experience like?

Aha, the million dollar question… or should that be one Bitcoin? Anyway, I have enjoyed the time I spent at Metaspins, and I can confirm Metaspins is legit when it comes to offering casino and sports action. I don’t bet on sports often, but it is nice to know I can switch to the sportsbook whenever I want to. It’s a quick process and something I enjoy.

Better still, I realized I could try many of the casino games as practice titles. In fact, I even did this prior to joining. If you’re after a sense of what to expect from the casino, you can surely try a handful of the thousands of titles available to you. It’s one way to figure out whether Metaspins is right for you.

Finding info is simple too – I’d suggest checking the menus at the foot of the page, as plenty of details can be had there – but all told, it’s a well designed site that provides a promising experience.

Was I able to play on mobile devices?

My first foray into Metaspins came via the desktop website, which performed well and didn’t provide any issues. Since many similar sites provide logos for Google Play and the App Store, I checked for those, but came away empty handed. A quick online search revealed a Google Play link that went nowhere, and further research confirmed that they don’t appear to have any apps available just now.

Is this a bad thing? Was my experience tainted by the lack of an app? Not at all – I experimented with adjusting my screen size, then hopped onto my iPad and iPhone (I even borrowed someone’s Android device to try on there too). In every case, the Metaspins website helpfully adjusted its appearance to bring me the best view of the site for that screen size. So:

  • No app required
  • Visit via any browser – mobile browsers included
  • No downloads to bother with
  • You can use your login on any device

That’s about all the perks I could hope for when accessing the legit Metaspins site to play at.

Is Metaspins safe when it comes to depositing or withdrawing funds?

I think this is one of the best questions to ask with any casino, just as you’d ask whether Vulkan Vegas is safe on this score. Metaspins hits it out of the park by offering a range of cryptocurrency options. They also accept whitelisted NFTs. The site T&Cs emphasize how crucial it is to make sure you send them to the right address, which will be in your account details.

As for making withdrawals, I found I could withdraw to the same method I’d previously used to deposit with. This keeps things straightforward, and again, just check wallet information to be sure you send it to the right place. Don’t be concerned if they request age verification or an ID check though – it’s all normal and I was pleased to see they took security seriously on this front.

How does Metaspins fare in the customer service department?

Before signing up for a site like this, I want to know whether there’s someone I can contact if I need assistance. Does Metaspins drop the ball on this or is there plenty to look forward to? Here are the ways you can get in touch:

  • Support chat via the website
  • There is an email support address available too

Well, you can see it’s quite sparse in terms of access to support. I found the email address noted at the bottom of the license blurb at the foot of the site. I noted two ways to access the support chat feature:

  • Via the speech bubbles at the bottom of the page
  • Via the support chat link with the headset in the main menu

When you do this, you’ll see a panel where you must enter your name and email address to continue. I was linked to Metsy, who is apparently a support bot. There are no links anywhere to an FAQ or other support area, which is a shame as I always check for this feature. That said, if Metsy can give you the answers you seek, this might be enough.

What can I reveal about their license and security measures?

As usual, the small print at the bottom of their website holds the info I need for this section. I noted their license number for the Curacao Gaming Authority, although when checking it, it came back invalid. It could merely mean they’re a little late in updating it, but it’s something to check. They also give a sublicense number and explain that it is still up to the individual to confirm whether it’s legal for them to use the site. Checking license info is always crucial, as I did when asking whether mBit is legit, elsewhere here at GameChampions.com.

Continuing my Metaspins review with an overview of prohibited jurisdictions

I think we’re all aware that it’s up to us to be sure we can play in our location, but point 3.7 of the terms and conditions at Metaspins does list all the places they don’t accept players from. The USA is among them, unfortunately, along with several European countries and many others from around the world. Check that list first, but remember how important it is to check the laws where you live too.

Will you attempt to Level Up at Metaspins?

I always search for a VIP program or similar to add to a review, and here it is for my Metaspins review. Look for Level Up in the main menu and you can reach it in a second. Here’s the deal:

  • You start at Level 1
  • Play games with minimum wagers of 20 cents or more to progress
  • The perks begin at Level 2
  • Level 1,001 triggers the maximum rewards
  • You can progress to higher levels too if you wish

Rakeback and reload bonuses are among the perks to be had when participating in this program. Check it out and see whether you like it as much as I do. You can also compare it to any perks offered in the Betway reviews elsewhere here.

Metaspins Sports Betting

Let me begin this Metaspins sport review by viewing the betting markets

I spotted the leading sports of the moment, including football and tennis, at the top of the list. Following that, I could go through the A-to-Z of the list – and they’ve certainly hit a home run on that score. There’s a tiny logo for each of them too, so watch out for tennis balls, ice hockey pucks, and various other items coming your way.

Is Metaspins legit on the odds front?

When I headed for the schedule of events, I noted the chosen odds format popping up to the left of my page. This might vary depending on your location, but there are six options to choose from, and I switched in seconds to try it. Competitive odds run through the sportsbook with ease, too.

What about live betting?

I headed for the in-play area for starters, which gives all the stats on live events, as you’d guess. Metaspins is legit in offering sport-by-sport live data too, so there are two ways to reach this info. When I chose a match to check out while live, I realized I could check various data to help gauge which bet to go for.

It’s tricky to find info about limits

I did find some sports rules, but these vary between sports, as you’d imagine. However, when I chose odds to bet on, the bet slip popped up with the minimum bet amount in crypto, along with a few other options.

What’s my Metaspins rating for the sportsbook action?

I can positively review this as it’s packed with all the sporting goodness you could hope to see. Popular sports sit alongside less common ones such as beach volleyball, so they’ve got everything covered. It’s a great site to check out.

Metaspins Casino

Does Metaspins have legit software providers in action?

I think so – I counted 40+ when I dipped my toes into the provider area. With Betsoft, NetEnt, and Play’n Go among them, I was delighted to see a real mix of game studios there. I realized I could choose one and see just their offerings, too.

Here’s what I found out about the Metaspins game portfolio

Is Metaspins legit with a range of games you’ll want to play? I believe so – there are slots, table games, and a live casino area to check out too. I also spotted the Provably Fair crypto games area, which packs in slots, instant win games like Plinko and Mines, and some table games as well. Oh, and if famous slots are your thing, you’ll want to check out Starburst, along with a slew of Megaways titles.

Let the live casino gaming begin

Game shows and Drops and Wins titles join the more familiar roulette, blackjack, and baccarat on offer at Metaspins. My Metaspins review can provide top marks to this area too, with titles including:

  • Dragon Tiger
  • Gold Vault Roulette
  • Prive Lounge Blackjack

Each game has its minimum and maximum amounts to consider. I tend to look at those first before going anywhere near my account balance. I always budget to play, and some games fit my limits better than others.

What’s the conclusion for my Metaspins casino review?

Metaspins comes top of the class, offering crypto casino gaming how it ought to be. With Provably Fair games sitting alongside everything else you’d hope to see, I think this is an excellent site to use.

Is Metaspins legit? More FAQs to answer the question

Who owns Metaspins?

The site is run by Metaspins N.V., and the site confirms it is incorporated in Curacao. You can get all the information you need about licensing by reading the review at GameChampions.com.

Does Metaspins have a no deposit bonus?

Bonuses can vary between countries, and there may be times when you can find a no deposit offer and other times when you cannot. Check in your region to see what the latest options are.

What can I learn from a Metaspins review?

You can discover what makes the site tick, how each part works, and whether you might be able to play there. You can also find out what other people think before you sign up.

Concluding my Metaspins review… on a positive note?

There’s a lot to take in at this site, but whether you’re using the sportsbook or casino, I think you’ll enjoy the experience. I’d recommend finding your feet first, but given the design, that ought to be simple enough. I found plenty to keep me at Metaspins, and I think you might too.

User Reviews for Metaspins

3/5 – 2 User Reviews
  1. I take back my prior review
    Brian Newman

    I cannot amend my prior review so I’m leaving this second review. I take back what I said as MetaSpins customer service listened to my concerns, had a legitimate discussion, and, based on the circumstances, paid out my winnings. They were fair and reasonable, and that is all you can ask for in a cryptocasino. In my opinion, they are a legit operation and I respect the casino for constructively discussing my negative feedback.

    Barring the issue I had, none - still, they resolved my concerns quickly and in a mutually acceptable way.
  2. MetaSpins won’t pay out big wins
    Brian Newman

    Good game selection

    I played strictly from Mexico, where online gambling is allowed. I have been staying down here, but still hold American ID documents. When I won big, they banned my account and confiscated 37k in USDC. This was after weeks of playing and depositing without issue. In fact, I had withdrawn 20k earlier in the week. When the winnings get big, they will KYC you, and ban you / take your money if your id is from a “restricted country.” Nothing I did was illegal and it was just an excuse not to pay me. Please play somewhere else

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Metaspins Sports
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  • In-play action
  • Covers top sports
  • Welcome sports offer
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  • Welcome offer for newcomers
  • Famous developers
  • Provably Fair crypto games
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