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Carnival Citi Sweepstakes Casino Review for June 2024 – Is it legit and safe to play?

My Honest Opinion on Carnival Citi Sweepstakes Casino

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Carnival Citi Social Casino
Rating follows
  • Great choice of slots, table and arcade titles
  • New games added every week
  • Choice of progressive jackpot slots
Carnival Citi Social Casino Bonus
American Express
T&Cs apply, 18+
Payment Methods
User Reviews

Whenever a new social casino opens its web doors, we all want to know if it’s safe to play at. Luckily, my Carnival Citi review found that the platform is not only safe, but an excellent social casino platform.

How did it get my excellent rating? Because there are hundreds of fun slots at Carnival Citi, just waiting to be played using the in-house currencies. Plus, great customer service, diverse payment methods, and a huge welcome bonus of 10 million Gold Coins and 5000 Sweeps Chips all add to the playing experience.

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Carnival Citi: Pros & Cons
  • 24/7 live chat support
  • Daily, weekly and monthly lucky draws
  • Excellent range of payment options
  • Slots, video poker and arcade games
  • VIP access required for certain games
Carnival Citi Social Casino Facts
Cashout available:
Daily Rewards:
VIP Program:
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Accepts Customers from
Show StatesAL, AK, AZ, AR, CA, CO, CT, DE, HI, ID, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MS, MT, NV, NH, NJ, NM, ND, OK, OR, SC, SD, TN, TX, VT, VA, WA, WV, WI, WY
Show StatesAL, AK, AZ, AR, CA, CO, CT, DE, HI, ID, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MS, MT, NV, NH, NJ, NM, ND, OK, OR, SC, SD, TN, TX, VT, VA, WA, WV, WI, WY
Citi Media Tech, LLC
Available Languages
Customer Support
Live Chat, Email Support
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
Payment Provider Safety Approval rate
PayPal very high High
Visa high
Mastercard high
American Express high
Discover high
Trustly high
Venmo some
No review posted yet.
User Rating
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1 Star
Last Updated on 16.06.2024
Fact checked by: Alex Cabal

Bonus offers - kicking off my Carnival Citi review in style with 10 million Gold Coins

When I made my Carnival Citi login I was greeted like an old friend, with a welcome package that contained 10 million Gold Coins and 5000 Sweeps Chips (that’s the on-site name for Sweepstakes Coins) as soon as I made a Carnival Citi login. This welcome offer was instantly credited to my account, with no whiff of a Carnival Citi promo code necessary at any point, and meant I could start gaming straightaway.

I especially appreciated that Carnival Citi gives you the choice of using Facebook, Apple, or Google to make your sign in, as well as the standard email address option, so the process can be lightning fast. Plus, once you’re set up on Carnival Citi you’ll be able to claim another 1000 free Gold Coins if you log into your account every day for five days in a row.

Carnival Citi
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Website & usability - a good-looking site boosts my Carnival Citi ratings

If you’ve ever had a look at Zitobox, another popular social casino, you might get a feeling of déjà vu when you look at Carnival Citi. Both platforms are owned by the same parent company and there are a lot of similarities in their looks and setup.

Compared to Zitobox, the graphics at Carnival Citi have been pared down and tidied to create a very aesthetically pleasing interface that won’t make you feel overwhelmed if you don’t know where to start looking for the latest sweepstakes casino games. Titles have been arranged into distinct categories and it’s easy to see which ones are free to play and the limited number that are only open to players who have made a purchase of Gold Coins. There’s also an appealing purple and yellow color scheme that emphasizes the site’s friendly feel and produces a calm, happy vibe.

App/ mobile site - is a smooth mobile gaming experience possible at the Carnival Citi sweepstake casino?

After doing a little digging, I quickly found that Carnival Citi doesn’t have a dedicated mobile app. But, equally as quickly, I learnt that the site is very well optimized for mobile use. This is ideal for me as I’m someone who enjoys using those spare minutes in the day (when I’m waiting for the bus or stuck in a checkout line) to play a few minutes of my favorite slots.

With no need to download an app, you can start playing immediately. Plus, with quick loading games and a simple to use mobile site you can enjoy a top quality gaming experience wherever you are.

Payment methods - flexibility and reliability is key at Carnival Citi

It might seem strange that a section on payment methods is included in my Carnival Citi review. After all, this is a sweeps casino so there’s no requirement to spend any money to play. But, if you choose to make a Gold Coin purchase you’ll want to know that the payment options you can use at Carnival Citi are reliable and secure.

Carnival Citi ensures this by letting players use a solid range of trusted and well-known payment options. Credit and debit cards are the preferred option for lots of players, and the choices here are varied, including American Express, Visa, Mastercard and Discover. Punters can opt for Venmo and Trustly to make transactions too.

If you choose to redeem your Sweeps Chips at Carnival Citi you’ll be able to use these payment methods to receive your real money prizes. If you’ve made a purchase then the payment method you used, such as Visa or Mastercard, will be the default redemption method. If this isn’t possible, you’ll be able to ask the support team for help to find an alternative.

If you do decide to make a Gold Coin purchase be sure to look out for any discounts or special rates.

American Express
+ 2

Customer service - how does the customer support impact my Carnival Citi ratings?

The answer, as it turns out, is very positively. Customer support is available in a number of ways at Carnival Citi and is comprehensive enough to answer simple queries or more complex issues.

If you’re new to sweeps casinos and you want to find out more about how the different currencies operate or how to redeem prizes, then you can utilize the detailed ‘How it Works’ section on the Carnival Citi social casino site. This walks you through the basics of the platform in easily digestible bites.

If you need more help with a specific query then you can use the email address to lay your question before a team member. Alternatively, you can phone 1-786-772-1915 to speak directly to a member of the team, although this is not 24/7.

The final customer support option is to use the live chat feature. It’s available around the clock so night owl players who love a midnight game, and early morning risers, should both be able to get a quick response to any issues they might come across.

Customer Service Carnival Citi
Available Languages: English
Telephone: 1-786-772-1915

License & security - is Carnival Citi secure? I take a close look at Carnival Citi’s credentials

At this point in my Carnival Citi review, I turned to an exploration of the site’s safety and licensing. As I do with every review, I check the fine print to be able to answer the question: ‘is Carnival Citi safe?’

The answer here is yes. Carnival Citi abide by sweepstakes legislation to be able to offer their games to players in all US states except the following:

  • Florida
  • Georgia
  • Kentucky
  • Michigan
  • Missouri
  • Nebraska
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • Rhode Island
  • Utah
  • Washington

To guarantee a legal and safe experience, all players at Carnival Citi must be over the age of 18. You’ll need to verify this by providing a copy of your ID before you’re able to redeem any prizes.

Although sweeps casinos don’t require a license, the best ones are clear about providing a safe and player focused gaming environment, as at Carnival Citi. You’ll see there are lots of security features, such as firewalls, to keep player details under lock and key, and responsible gaming tools which make it easy to stay in control of your playing.

More rewards - no VIP program doesn’t dim my Carnival Citi ratings for USA players

Carnival Citi have decided not to go down the route of a full loyalty program for players, but that doesn’t mean that you’ll be missing out. Instead, Carnival Citi have focussed on a more immediate system of rewards.

Daily login bonus

For starters, the daily login bonus at the Carnival Citi sweepstake casino tops up your balance of both Gold Coins and Sweeps Chips. All you have to do is log into the site every day and your accounts will be automatically credited.

Social media competitions

There are very frequent Coin and Chip giveaways on Carnival Citi’s social media pages. They come in the form of one time use promo codes which you can win by answering a trivia question or guessing the slot game title.

If you used your Facebook account to join the platform then you’ve got a head start here but, if you didn’t, you’ll just want to nip over to FB to link your account. While putting together my Carnival Citi reviews, I noticed that there were a lot of giveaways to tie in with the release of a new game so this is a particularly good time to be on the lookout for promo deals.

Lucky Draws

As well as these rewards, Carnival Citi keeps players on their toes with regular Lucky draws, which are run daily, weekly and monthly and which offer the chance to win a share of a pot. The prize for the monthly pot can be worth up to 100, 000 Sweeps Chips, and even the daily prize pot contains a minimum of 10, 000 Sweeps Chips. I found that I gained more e-tickets the more games I played at Carnival Citi which was a fun addition to my playing experience.

If you’ve got a pal who loves social casinos then you’ll be pleased to hear that Carnival Citi has a Refer a Friend Bonus too.

Games - forget the ring toss, my Carnival Citi review finds 100s of slots

Navigating the choice of games at the Carnival Citi sweepstakes casino was an absolute pleasure. There are around 900 slots to kick things off, as well as a range of other game types.

The slots at Carnival Citi are developed in-house but are of a very high quality. There are lots of titles that you may recognise from Zitobox, such as Happy Hog, Draculuv, and Martial Eagle and all are bright and vibrant and thoroughly engaging. There’s a great mixture of bonus features and volatilities too, plus lots of jackpot titles which give you a chance to win a progressive Sweeps Chips pot. Fresh slot games are added weekly so you can always find something new to play.

Beyond slots, Carnival Citi makes sure to appeal to a broad range of players by providing table and arcade style games, covering classics like keno and video poker. However, these categories are VIP access only, so only open to players who have made a Gold Coin purchase. This didn’t concern me too much though as there were plenty of other games to choose from for free.

Coins - Gold Coins vs Sweeps Chips: how does Carnival Citi work in terms of game tokens?

If you’re after the chance to redeem real world prizes, which includes real cash, then Sweeps Coins are the currency you want to be looking out for. They can’t be bought but you’ll receive a hefty handful of 5000 SC when you join Carnival Citi. You can also win more SC through social media competitions and other giveaways through the site.

Gold Coins are the in-house currency and can only be used to play for free. The welcome bonus at Carnival Citi gives you 10 million Gold Coins to start playing with but you can accumulate more through the daily login bonus and through Facebook and Instagram giveaways too.

Gold Coins and Sweeps Chips are kept completely separate at Carnival Citi, with an individual account for each one. Some games accept Gold Coins and Sweeps Chips and some can only be played with Gold Coins (these are clearly signposted).

How do Sweeps Chips redemptions work at Carnival Citi?

No Carnival Citi review would be complete without a look at how you can turn your Sweeps Chips into prizes.

Sweeps Chips have a 1x playthrough requirement before they can be redeemed as a real life prizes. This is pretty standard at sweeps casinos but much lighter than the requirements at real money gaming sites.

You’ll need to build a minimum of 100, 000 Sweeps Chips to be able to start the redemption process. 1000 SC totals $1 so this equals a redemption limit of $100.

You might find there are a few limitations on how many SC you can redeem in one sitting. For example, you won’t be able to redeem more than $10 000 per day or $25 000 per week. There are some regional variations around this so it’s always a good idea to check the specifics for your home region.

Product Summary & Conclusion - an impressive sweeps casino with plenty of perks

Forget the tilt a whirl and the bumper cars, the thrills at Carnival Citi come in the shape of nearly 1000 slots and an awesome selection of other games. Plus, with the huge welcome bonus, you’ll have enough Coins and Chips to fuel hours of play.

Carnival Citi review FAQs

🥳 Do you need a bonus code to get the Carnival Citi welcome bonus?

There’s no need to hunt down a promo code to grab the newest Carnival Citi no deposit bonus. All you have to do is make a new account using your email, Facebook, Google or Apple sign in and hey presto, you’ll receive 10 million Gold Coins and 5000 Sweeps Chips absolutely free.

💵 Is it free to play at Carnival Citi?

Yes, there’s never any requirement to pay any money to play at Carnival Citi. There is the option to buy extra batches of Gold Coins if you’d like to but there’s no pressure to do this as you’ll receive Gold Coin reloads every day. Sweeps Chips can’t be bought but can be obtained through promotions and won in competitions.

🥸 Is Carnival Citi a scam?

As soon as you log onto Carnival Citi, you’ll discover a safe and trustworthy site that takes its player’s safety and security seriously. Reputable payment methods are used to process purchases and redemptions and there are enhanced security features in place to safeguard your details.

❓Who can play at Carnival Citi?

As a sweeps casino, Carnival Citi is open to all players aged 18 and over in the US with a few exceptions. Currently, Carnival Citi isn’t open to players in 12 states, including Michigan, Ohio and Pennsylvania but you can have a look at my Carnival Citi review for the complete list.

🏆 What’s the best social casino?

That depends on personal preference but for my virtual coins, Carnival Citi has to be close to the top spot. It has a massive game selection and one of the most generous bonuses that you’re ever likely to come across. You can have a look at the rest of our sweeps casino guides on our site to find exactly the right site for you – whether you’re after the poker based experience I found in my ClubWPT review, or you want to stick to more classic slots action.

Conclusion - is Carnival Citi legit and enjoyable to use?

I had an absolute ball putting together my Carnival Citi review. The focus at Carnival Citi is very much on fun, as you’ll quickly work out when you spy the massive choice of games. There’s also a big emphasis on player interaction and engagement. This is clear from the super simple site, which makes finding new games a breeze, as well as the outstanding customer support and varied payment methods.

Just like the lack of DingDingDing promo code needed to claim that platform’s bonus, there’s no need to use a promo code to grab the welcome deal at Carnival Citi, making the whole process very quick. And what a welcome deal it is! Just by making a new sign up, you can get a right royal welcome of 10 million Gold Coins and 5000 Sweeps Chips.

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Social Casino
Carnival Citi Social Casino
Rating follows
  • Great choice of slots, table and arcade titles
  • New games added every week
  • Choice of progressive jackpot slots
Carnival Citi Social Casino Bonus
American Express
T&Cs apply, 18+
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Alex Cabal
Editor - Casino Expert
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Editor - Responsible Gambling

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