Editor - Esports Journalist
Loading ...
I had a lot of fun exploring Scratchful, which is a relatively new sweepstakes casino from the company behind Hello Millions.
I was a particular fan of their welcome bonus, which gives you 7500 Gold Coins and 2.5 Sweepstakes Coins to start your journey, but I was blown away by the 500+ slots and scratchcard games on offer.
However, there were some negatives, like the limited customer support options, and slower-than-ideal responses when it comes to prize redemption.
Payment Provider | Safety |
---|---|
high | |
high |
5 Stars |
|
0.0% |
4 Stars |
|
0.0% |
3 Stars |
|
0.0% |
2 Stars |
|
100.0% |
1 Star |
|
0.0% |
The signup bonus always comes front and center in our reviews. That’s whether we’re looking into Scratchful or checking out the newest ClubWPT no deposit bonus codes.
Just by making a new account on Scratchful you’ll receive 7500 Gold Coins & 2.5 Sweepstakes Coins for free. With no bonus code required, this deal couldn’t be easier to claim.
The welcome bonus is open to new players, and all you’ll need to do is sign up for a new account. You can use your Facebook or Google logins to make the process even quicker, and reduce the necessity to remember an extra password.
Anyone making a Scratchful account can access a special first purchase deal too – that’s 150% extra Coins when you buy a Gold Coin package. There are no special instructions required here either – just head to the store and your 150% extra Coins will be included in your purchase.
Like many other sweepstakes casinos, Scratchful functions with a two coin system, namely Gold Coins and Sweepstakes Coins. Gold Coins are used to play games for fun and cannot ever be redeemed for cash prizes, while Sweepstakes Coins can be redeemed if you amass enough through winning games.
The Scratchful sweepstake casino was created by the same team who designed Hello Millions, another social casino, and so the UI follows a similar style.
Games are arranged into categories, such as hold and win slots, jackpot play, and scratch-offs, so you’ll be able to quickly identify the sort of game you fancy. Plus, there are handy thumbnails at the top of the page directing you.
Scratchful is easy to use on the whole; games load quickly and play smoothly. No problems here!
Many players use their mobile device for gaming, yours truly included. However, a mobile app is not something that many social casinos offer, including Taofortune in the Taofortune sweeps casino review.
This is not the case with Scratchful though. I was pleasantly surprised to find an Android app, and it boosted my Scratchful rating. The best way to find this is to head straight to the Google Play store and search for it by name. But you’ll notice I said Android, and as of yet there is no Scratchful app for the iPhone.
However if you haven’t got an Android device, or you’d rather not download an app, the mobile site is just as well-designed as the desktop version and is great for playing games on the go.
There’s no requirement to purchase Gold Coins to play at Scratchful but, if you choose to, you’ll want to know that the payment options are safe and reliable.
Currently, Scratchful are sticking to a small handful of recognisable and trustworthy options, namely debit and credit cards, and Apple and Google Pay. Although it doesn’t match some other casinos, we’re confident this is enough for most players.
Gold Coin bundles start at a price of $1.99 (for 4000 GC) and go up to $99.99 (for 100,000 GC). Don’t forget that there’s a promotion on your first purchase that’ll give you 150% extra Coins.
Scratchful is a social casino so you won’t be making withdrawals in the traditional sense. Instead, if you win enough you’ll be redeeming your Sweepstakes Coins for real world prizes including gift cards and real cash.
To be eligible for redemption, Sweepstakes Coins must have been played through at least once. Also your balance must have reached 50 SC at a minimum and you must have verified your account. Once they’ve been approved, redemptions take around ten days to be processed.
One unfortunate thing with Scratchful redemptions is that we’ve heard of plenty of cases where payment took weeks at a time, or was cancelled completely. This is really not what you want to hear from a sweepstakes casino — some of us play for fun, but some of us like to play to win real prizes. And if those prizes aren’t forthcoming, it really makes the whole experience seem a little pointless, right? Let’s hope Scratchful can fix these issues, because if the word spreads, it will lead to many players abandoning the platform.
Investigating a casino’s customer support is one of the most important parts of my reviews. At Scratchful, support was excellent, with one minor niggle that stops me awarding it full marks in this area.
In common with lots of casino sites, as I found in my ClubWPT review, Scratchful has a helpful FAQs section which covers a lot of basic information, including making an account, how to complete a purchase, and how to change any of your personal details.
This Q and A section is an excellent first call if you have an issue, but if your query is more complex, you might find yourself wanting additional support. This is available by using the ‘Submit a request’ email form or by emailing support@scratchful.com directly. You’ll find that, even though the published response time for emails is two days, a response will often be with you in a few hours.
The minor niggle I mentioned is that the live chat feature is only available to those who have made a Gold Coins purchase. I feel this is a little unfair and so it’s impacted my ratings a bit. I prefer it when customer support options are equal and available across the board.
Customer Service | |
---|---|
Available Languages: | English |
Email: | support@scratchful.com |
Telephone: | +1 (424) 842-4652 |
Scratchful is a recent addition to the sweepstakes gaming landscape, launching in mid-2023 but only gaining real traction in early 2024. Owned by B-Two Services, who also operate Hello Millions sweeps casino, Scratchful is registered in the Isle of Man and follows sweepstakes casino regulations. While these casinos operate differently from real-money sites, safety is still a priority—so it’s crucial to know you’re playing on a secure platform.
US players over 18 can enjoy Scratchful, except for those residing in Alabama, Georgia, Idaho, Michigan, Montana, Kentucky, Nevada, and Washington.
One of the platform’s main draws is that no purchase is necessary to play, and each game guarantees fair, random outcomes. However, we have heard reports of players being booted from games when they’re on a winning streak, which is not ideal. Combined with occasional issues redeeming prizes, Scratchful falls into a middle category of sweepstakes casinos: legitimate and safe, but potentially frustrating if you’re consistently winning and looking to cash out.
At the time of writing my Scratchful review, I couldn’t find any evidence of a VIP program, nor a daily bonus. This is unfortunate as Scratchful clearly doesn’t reward players as well as other sweepstakes casinos. I wouldn’t be surprised if this changes in the future but in the meantime we can focus on what is available.
The refer a friend bonus at Scratchful is a great way to boost your Gold Coins and get your pals in on the action. To access, you’ll have to click on the ‘Refer a Friend’ button in the main menu. This generates a unique link which you can send to your friend. Once they’ve used it to open a new account and make a Gold Coin purchase, you’ll both receive an extra shot of coinage into your account.
There are lots of prize drops and tournaments available daily and weekly at Scratchful. To be in with a chance of scooping a Gold Coin prize, and maybe even the grand jackpot prize, you’ll just need to play one of the selected games for that week.
To add to the excitement, my Scratchful reviews found four progressive jackpot pots which can strike at any time on any spin on any game. With a minimum guaranteed pot of 10,000 GC for the mini jackpot and 200 million for the grand prize, nabbing a jackpot could seriously boost your Gold Coin balance.
Scratchful is a sweeps casino so you’ll be playing with virtual currencies – Gold Coins and Sweeps Coins. Neither currency has any real world value but Sweeps Coins can be redeemed and turned into real world prizes, including cash.
Instant win, scratchcard games are obviously big on the agenda, but you’ll also discover hundreds of slot games from big name producers like Pragmatic, 3 Oaks and Habanero.
There are no worries here as Scratchful is a registered gaming site and follows US legislation and guidelines to be able to offer its games. That means it’s completely legal for all US players but isn’t available in the states of Alabama, Georgia, Idaho, Michigan, Montana, Nevada, and Washington.
Every new player joining Scratchful will receive a welcome gift of 7500 free Gold Coins and 2.5 free Sweepstakes Coins as soon as they make a new account. Plus, as an added extra, new signups will receive 150% extra Coins when they make a first purchase of Gold Coins from the Scratchful shop. There’s no Scratchful no deposit bonus code necessary – just sign up for a new account and your Coins will be added to your account.
If you’re on the hunt for a fun gaming experience then Scratchful may be worth your time. The choice of games is impressive and wide-ranging, from Slingo titles, which mix up traditional slots with a bingo feel, to hold and win and jackpots.
The ease of sign up and the simple-to-navigate site make Scratchful a particularly good option for new players, although even seasoned slots lovers will be sure to find something they like. The welcome bonus is also generous and straightforward.
However, customer support options are limited, as are ongoing rewards, and we have heard of some users having problems with redeeming cash prizes, which is understandably very frustrating and defeats the purpose of visiting the platform in the first place for many. Also, the addition of a VIP program wouldn’t go amiss.
Just have to wait and see if my money hits my account
Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.
Taking a peek at the Scratchful games portfolio was like sucking on a jawbreaker. Every time I got used to one flavor, I uncovered another layer of delights. And like jawbreakers, I don’t think you’ll have much chance of ever coming to the end of the more than 500 games on offer, especially as new games are added weekly.
Scratchcard games
Scratchful is, of course, named after instant win scratchcard style games. They replicate the excitement of playing a real life scratchcard but come with fun animations and sound effects. Some scratchcard games are even multi-level, such as ‘Diamond Strike’, which has ten possible tiers.
Scratchful has over 20 choices of scratch off games delivered by Pragmatic, Evoplay, and BGaming. If you like scratchcards, Scratchful is one digital casino with a focus on this type of game.
Slots
Once you’ve loaded up with Gold Coins from the welcome bonus (no Scratchful promo code necessary) most players might want to make the slots section their first port of call.
Slot games make up the bulk of Scratchful’s offerings, with over 400 titles available. These games come from top developers like 3 Oaks, Habanero, Ruby Play, and Playson, and are neatly organized into categories for easy navigation. Whether you’re looking for hold & spin games, Megaways, Slingo, or those with cascade features, you’ll find plenty of options.
Each title also provides helpful details about its volatility and minimum/maximum stakes when clicked, making it easier to choose the perfect game for your next spin.
While putting together my Scratchful review, I found plenty of top titles to enjoy. A few of my favorites were:
If you’re sticking to free play using Gold Coins only, there are a selection of exclusively GC games, all delivered by slots powerhouse, Pragmatic Play.
Live casino games
One aspect that really impressed me about Scratchful was the inclusion of live casino games, a feature not found on every platform. While the selection is limited to just a handful of titles, it still covers classics like roulette, blackjack, and baccarat. All live games are provided by Beter Live, one of the top-rated names in live casino gaming.
As is the case at other social casinos, Scratchful uses two types of virtual currency: Gold Coins and Sweepstakes Coins.
Gold Coins
Gold Coins are used to play games for fun. They don’t have any value and can’t be exchanged or redeemed as prizes. More Gold Coins can be won through regular competitions on social media or through the site and you can buy extra through the Scratchful store.
Sweepstakes Coins
Sweepstakes Coins are used to play in ‘freemium’ mode at Scratchful. Again, they don’t technically have any real world value but they can be redeemed for real world prizes once you meet certain conditions.
Sweepstakes Coins can’t be purchased but they can be won through social media contests and other deals on the Scratchful site. And, of course, you can win them by playing and winning various games.
Overall, I was a big fan of Scratchful’s game selection. You can choose to play for fun with Gold Coins only, or build towards real life prizes using Sweepstakes Coins. Either way, you’ll be able to enjoy hundreds of top slots and scratchcard games.
Table game players might find the selection limited, but the availability of a few classic table games in live dealer mode should help soften the blow.