UpUp Casino Review 2026: All You Should Know Before Joining

Picking apart the gaming experience at UpUp Casino

Let’s face it, you’re going to be joining UpUp Casino to play games. That’s at the front and center of why you’re here in the first place. So, I’m going to cut to the chase and walk you through all things gaming.

I found 3,842 games in the lobby

The gaming library is rammed with something for everyone. If you’re a traditionalist, you’ll love the slots and virtual tables. If you’re an arcade-goer, then I recommend trying out a few instant wins, including Mines, Crash, and Plinko. Want something a little different? Scratchcards are underrated, if you ask me. 3,400+ slots take up the bulk of the lobby, but there’s a solid mixture of other games, as you can tell.

Filters make it easy to find your favorites

To the left-hand side of the screen, you’ll find a sidebar. Here, there are quick links to various game categories, including Top Games. If you load the Top Games page, you will be faced with a search bar, provider list, and category filters. Speaking of the search bar, this also sits at the top of the page for your ease. Want to go back to a few old favorites? You can keep a custom list in your Favorites tab or tap the ‘Recently Played’ button to revisit titles from your previous session.

Not too sure what game you want to play? The lobby is scrollable, meaning that you can scroll down the rows of games until you find what you’re looking for. There’s also a provider list at the bottom, in case you want to tailor your search a little bit further.

Pick up a generous bonus to fuel your initial session

After opening an account, you’ll be given a dedicated UpUp Casino bonus for new players. This bonus is one of the biggest I have seen in a while, so it took me by surprise. I’m used to claiming an average welcome bonus of 100,000 Gold Coins (GC) and 2 Sweeps Coins (SC), but that’s small in comparison here. UpUp Casino gave me 1 million GC and 2 SC as soon as I completed the KYC verification.

A fan of buying optional GC packs? There’s a special offer for you

You don’t need to buy bundles of Gold Coins to keep playing here. That said, they are available if you wish to take advantage of them at some stage. For your first GC pack, you will get to choose between two special bundles:

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Loyalty is rewarded at UpUp Casino through the VIP program

As soon as you join UpUp Casino, you will automatically get entry to the VIP program. You’ll begin at Level 1 – Bronze. As you move through the tiers, you will pick up a level-up SC reward and a bunch of other perks. Your progress is based on accumulating VIP Points, which is done by playing games, buying GC packs, and completing daily missions. Your status is assessed daily, so you will be upgraded the following morning. You will hold your status for 30 days, meaning that you will need to consistently meet the entry requirements.

Here’s a quick glimpse at the main VIP perks you will receive:

One of the best parts about the VIP program is that if you hold a VIP status at any other sweepstakes casino, you can apply for a VIP Match. This means that you could skip through the lower levels and go straight to a level that’s equal to your current VIP status elsewhere. All you need to do is provide UpUp Casino with proof of your status, and you’re good to go. Just a heads-up, you may be downgraded to one tier lower than your status at another site.

UpUp Casino slot game collection

Discover arcade-style games at UpUp Casino

Assessing the user interface and other features

This section of my review is all about looking into the user experience. As I did in my recent Shuffle.us reviews, I’ll give you a glimpse into what it’s like to be a member of UpUp Casino. So, let’s get to it.

The website has cross-device compatibility

First of all, regardless of the device you use, the website is a breeze to use. The sidebar is the main event, so it’s where you’re going to find most of the buttons you’ll use. Here, you’ll come across links to the homepage, rewards, responsible gaming, and even promo banners. Both the sidebar and homepage are scrollable, so it works flawlessly on desktop PCs and mobile devices. Every page I tested loaded fast, too. I didn’t run into any glitches, lagging, or anything concerning.

Only trusted and reputable payment methods here

Whether you’re buying bundles of Gold Coins or redeeming eligible SC for prizes, you will find some of the best methods around. I found a strong list of options, including Visa, Mastercard, Apple Pay, and Google Pay. The last two are spot-on for mobile users, because they integrate perfectly and remove the need to enter your bank details. Most Americans tend to have access to at least one of those methods, so it’s a great list. Admittedly, I would like to see the addition of bank transfers and other e-wallets for good measure, but it’s not a dealbreaker.

SC redemptions are super easy

Your SC balance is divided into three: Unplayed SC, Bonus SC, and Redeemable SC. Once you have met the 1x playthrough and accumulated 100 eligible SC, you will qualify for a cash prize. On average, your prize will arrive within 1-3 business days. Keep in mind that larger amounts may be subject to additional security checks, which might delay it a little. On the whole, the processing speed can’t be faulted.

Great support, but it’s lacking a live chat

Let’s get the bad news out of the way, shall we? I couldn’t find a live chat, which is a bit disappointing. Live chats are the best for rapid support, because the FAQs don’t always offer resolutions to your queries. Ideally, I’d like to see a live chat added in the future, once the site has found its feet a bit more. For now, you can reach the team by completing the web form or sending an email to contact@upupcasino.com. You can expect a response to both of those within 24-48 hours or so.

Thankfully, there is an FAQ page. This features 7 topics, including Account, Prize Redemption, Verification, and Technical Issues. Despite a good chunk of topics, there aren’t as many articles as I’d like to see. I had quite a few questions as a new player, none of which were answered here, which was frustrating.

Customer Service
Available Languages:	English
Email:	contact@upupcasino.com

UpUp Casino has rolled out high-level security

First and foremost, UpUp Casino has the strongest geoblocking in place. This means that you simply can’t access the site unless you are physically based in a permitted state. There’s even a VPN detector, too. The bottom line is, if you’re not an eligible player, you just aren’t getting in. As far as security goes, I had a great first impression.

I also liked that you can access your full payment history. In your account settings, you can view your GC purchase history, payment method information, and SC redemption information. This holds you accountable and gives you access to your lifetime records, should you want to see how much you’re putting into your account.

Multiple responsible gaming tools are available

To help you stay in total control over your gaming, there are plenty of tools to utilize. The tools felt similar to what I found during my Poly Casino assessment, and that’s a great thing. You can enable a bunch of limits, including spending limits. You can also opt out of marketing promotions if you’d rather not hear about them. If you need some time away, you can request a time out or self-exclusion for anywhere from 1 day to permanently. If you’re considering this, you may also find the advice helpful. On the Responsible Gaming page, you’ll read a lot of tips on identifying problematic play and protecting your account from minors. If you’re struggling or have queries, this page is a great help.

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Play UpUp Casino games on the go

Final thoughts on UpUp Casino and its superb gaming lobby

Overall, UpUp Casino took me by surprise from the get-go. I didn’t expect such a varied selection of games from a new brand. 3,400+ slots alone floored me, yet alone finding out the bunch of other categories on offer. The welcome bonus is also one of the best on the market, offering way above the average. Armed with 1 million Gold Coins and 2 Sweeps Coins, you can truly enjoy all your favorite games.

Of course, no sweepstakes casino is flawless overall. I’d like to see a live chat added, with this being one of my biggest low points. That said, it’s a simple fix, and I hope it’s on their list of tweaks. Despite this, UpUp Casino is a great sweepstakes casino by any means. If you want to see it for yourself, all you need to do is tap the on-page banners.

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